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FAQs
Who do I order power and internet from?
This is ordered through the venue or third party provider.
Is a USB or thumb drive compatible with the monitors?
No. If you need to drive content with a thumb drive or USB, please order a media player. All monitors come with an HDMI port and cable that you can connect to your computer to as well.
What cables are included?
HDMI and Power cable
Does the monitor come with a remote?
Yes
Is the monitor a smart TV?
No
What are the monitor dimensions?
Models differ slightly, approximate dimensions are as follows:
32” - 28.4” x 16.5” x 2”
43" - 38.2” x 22.1” x 2.4”
55" - 48.4” x 27.8” x 2”
65" - 57.8” x 33.4” x 2.2”
80" - 73.3” x 43.8” x 3.9”
What resolution are the monitors?
1920x1080 HD
Do the monitors have sound?
Yes but the quality is low. We recommend ordering an additional speaker or audio package.
What orientation are the monitors?
Standard orientation is landscape (horizontal) but please reach out if you wish to orient them portrait style (vertically).
Are adapters provided?
Adapters are provided onsite upon request.
What does the service fee include?
The service fee includes order management, equipment delivery, installation, set/strike labor, and onsite assistance.
When will the AV equipment be set up?
Monitors and other AV equipment are the last to be set in your booth build.